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2019 Christmas Information Sheet

2019 Christmas Information Sheet
Pie Bar’s Christmas 2019 Information Sheet
Christmas is Wednesday, December 25th, 2019
Updated Pie Bar Store Hours for Christmas
December 15th - December 21st: Normal Hours

Sunday, December 22nd: 11am - 7pm - Christmas Menu Only

Monday, December 23rd: 11am – 7pm - Christmas Menu Only / WHOLE PIES ONLY

Tuesday, December 24th - 26th: CLOSED

Friday, December 27th - Tuesday, December 31st: Normal Hours

Wednesday, January 1st: CLOSED

Thursday, January 2nd: Re-open for Normal Hours
What Flavors are Available for Christmas?
We will serve our normal winter menu the weeks leading up to Christmas. We switch over to our “Christmas Menu” for Saturday, December 21st, Sunday, December 22nd and Monday, December 23rd. Only pies from the Christmas Menu will be available on the 21st - 23rd.
Christmas 2019 Menu

Apple Streusel: Spiced Apples, Sweet Streusel, Caramel Drizzle, All-Butter Crust - $28
Note: BEST SELLER!

Traditional Apple: Spiced Apples, Classic All-Butter Top and Bottom Crust - $30

Bourbon Chocolate Pecan: Toasted Pecans, Sweet Filling, Chocolate Drizzle,All-Butter Crust - $28

Bourbon Pecan: Toasted Pecans, Sweet Filling, All-ButterCrust - $28

Chocolate Chess: Rich, Fudgy Filling,All-Butter Crust - $28

Cranberry Buttermilk: Sweet Custard Filling, Tart Cranberry Jam, All-Butter Crust - $27

10” Take & Bake Rosemary Chicken Pot Pie: Shredded Chicken, Red Potatoes, Carrots, Peas, Onion in a Rosemary Gravy, All Butter Crust - $32
Note: This pie is unbaked and frozen.
10” Take & Bake Roasted Veggie Pot Pie: Roasted Red Potatoes, Sweet Potatoes, Broccoli, Carrots, Peas, Onion in a Mushroom Gravy, All Butter Crust - $32
Note: This pie is unbaked and frozen.
10” Take & Bake Spinach & Feta Quiche: Spinach, Feta Cheese, and Roasted Red Peppers in a Rich Egg Filling, All Butter Crust - $30
Note: This pie is baked and frozen.
10” Take & Bake Bacon & Cheddar Quiche: Bacon, Cheddar Cheese, and Caramelized Onions in a Rich Egg Filling, All Butter Crust - $30
Note: This pie is baked and frozen.
When Do I Order My Christmas Pies?
We started taking orders for Christmas Pies on Friday, November 29th. You can order online, over the phone, or in-person. All pies must be paid for at the time of ordering.
    We will be shipping Pies for Christmas this year; however the order cut-off dates are different. More details below.
    How Do I Order My Christmas Pies?
    You can order your Christmas Pie online, over the phone, or in-person.

    Online: You can visit our website (OrderPieBar.com). Then select the “Christmas Pies” tab, select your flavors and total number or pies, and then select your pick up date and time. You will pay online to confirm your order.

    Over the Phone: A Pie Bar Team Member will assist you by filling out the information needed on our website (OrderPieBar.Com). They will select the “Christmas Pies” tab, select your flavors and total number or pies, and then select your pick up date and time. You will pay over the phone to confirm your order.

    In Person: You can visit our shop where a Pie Bar Team Member will assist you by filling out the information needed on our website (OrderPieBar.Com). They will select the “Christmas Pies” tab, select your flavors and total number or pies, and then select your pick up date and time. You will pay at the time of ordering to confirm your order.

    All orders will be routed through our website, whether they are ordered online, over the phone, or in person. This is required to track the large volume of orders received for Christmas. 
    Please contact Lauren Bolden at Hello@Orderpiebar.com if you are ordering using a Pie Bar Gift Card, Pie Card Gift Certificate, or have an interest in placing a large order. 
    When is the Cut Off (the Last Day) to pre-order a pie for Christmas?
    The cut off (last day) to pre-order a pie for Christmas Week is Friday, December 20th at 5pm. The website will close all ordering for Christmas (December 21st - December 23rd) at 5:00pm, and we will STOP accepting orders over the phone and in-person on Friday, December 20th at 5:00pm. 
      After orders close on Friday, December 20th, 2019, at 5pm, there are no refunds, replacements or edits to your Christmas pie order, no exceptions.
      Please note, we recommend placing your order earlier rather than later. Certain pick-up dates are more popular and will “Sell-Out” before others.
      We will be shipping Pies for Christmas this year; however the order cut-off dates are different. More details below.
      Am I required to Pre-Pay for my Christmas Pie?
      Yes. All pies must be paid for during the time they are ordered to confirm your order.

      What are the pick-up days for Christmas Pies?
      Due to the volume of orders we receive, we ask that when you order your pie, you choose your pick up date and time carefully. Once Christmas Pie orders close on December 20th at 5pm, this information cannot be altered, edited, refunded, canceled, or replaced. No exceptions.

      In years past, we have strongly encouraged you come to pick up your Christmas Week Pie during your pre-selected time and date; however this year, we are requiring pick-up only during your pre-selected time and date. If you come at the wrong time, you will be asked to return at the correct time or day to pick up your Christmas Week Pie. 
        Christmas Pie Pick Up Dates & Times:

        Saturday, December 21st: Christmas Menu Items Only
        Early: 11am - 2pm
        Mid: 2:15pm - 4:15pm
        Late: 5:30pm - 7pm

        Sunday, December 22nd: Christmas Menu Items Only
        Early: 11am - 2pm
        Mid: 2:15pm - 4:15pm
        Late: 5:30pm - 7pm
        Monday, December 23rd:Christmas Menu Items Only
        Early: 11am - 2pm
        Mid: 2:15pm - 4:15pm
        Late: 5:30pm - 7pm
        Should I Order a Pie Ahead of Time or Just Walk-In and Pick One Up during Christmas Week?
        We strongly encourage you pre-order your Christmas Pie. If you choose not to pre-order, you are not guaranteed a pie.
          If time allows, we bake extra pies for Christmas, and those pies are considered “Walk-In” Pies. They are sold on a “first come, first served” basis. These pies cannot be reserved ahead of time, no exceptions. You cannot call and place one on hold during Christmas week, no exceptions.
          Will Savory Pies be Available for Purchase during Christmas?
          For the first time ever, we will be offering our 10” Take & Bake Rosemary Chicken Pot Pie and our 10” Take & Bake Roasted Veggie Pot Pie for Christmas Pick Ups (No Shipping).
            We will also have our 10” Take & Bake Spinach & Feta Quiche and our 10” Take & Bake Bacon & Cheddar Quiche for Christmas Pick Ups (No Shipping).
            We strongly encourage you to pre-order your Christmas Savory Pies. If you choose not to pre-order, you are not guaranteed a Savory Pie during Christmas.
            Will Slices of Pie be Available for Purchase during Christmas?
            Slices of Pie will be available the week of December 15th - 21st. Pending volume of orders, slices will be available on the 22nd. Slices will NOT be available on the 23rd.

            Will Half & Half Pies be Available for Purchase during Christmas?
            Half & Half Pies will be available the week of December 15th - 21st. Pending volume of orders, Half & Half Pies will be available on the 22nd. Half & Half Pies will NOT be available on the 23rd.
            Will Sampler Pies be Available for Purchase during Christmas?
            Sampler Pies will be available the week of December 15th - 21st. Pending volume of orders, Sampler Pies will be available on the 22nd. Sampler Pies will NOT be available on the 23rd.

            Will the quarts of Flux Vanilla Ice Cream be Available during Christmas?
            Yes! We want to save you a trip to the grocery store, so pre-order a quart of locally made Flux Ice Cream and pick it up with your pie during Christmas. We will have limited supplies for Walk-In Purchase.
            Why Have I Seen People Lining Up in Your Parking Lot During Christmas?
            With our limited square footage, we need all the space we can get. This means the retail portion of our store will be closed to the public on Monday, December 23rd. Pending volume of orders, we may close the retail portion of the store on Sunday, December 22nd as well.
            We will have ONE windows designated for pre-orders and ONE window for walk-ins. Both windows will be labeled clearly, and we will have staff walking around the parking lot to ensure you are in the correct line.

            If you have a pre-ordered pie, please arrive for your pie pick-up on the correct date and time. This helps ensure that we can move through the lines quickly and efficiently. If you arrive on the wrong date or during the wrong time, you will be asked to return at the correct date and time.

            If you do not pick up your pie, we cannot hold it until the next day. If you do not pick up your pie by the end of the business day that it was reserved for, we reserve the right to donate it to the Cherokee County Fire Department. You will not receive a refund. You cannot change your pick up date or time after December 20th at 5pm.

            If you did not pre-order and are hoping to purchase a walk-in pie, please be aware that lines can form early on the 22nd and 23rd. We are unable to guarantee a pie to everyone in line, so we highly recommend you pre-order your pie. We are also unable to guarantee flavor availability for walk-in pies. 
            What if I Want to Order a Pie That is Not on the Christmas Menu?
            Due to the volume of pies baked during Christmas, we limit our menu to the flavors previously listed. However, we understand that you may have had your heart set on a different flavor from our Winter 2019 Menu. 
            Certain flavors from our Winter Menu do freeze well, and can be purchased up to three months before Christmas, kept frozen, and then thawed and reheated in your oven on Christmas Day. We can provide storing and reheating instructions for you if requested. 
            Pie Flavors from the Winter 2019 Menu that Freeze and Reheat Well:
            Brown Sugar Chess, Chocolate Chess, Apple Streusel, Bourbon Chocolate Pecan, Spiced Oatmeal Cookie 
            Can I Use My Pie Club Membership During the Week of Christmas?

            Yes. Please contact Lauren at Hello@Orderpiebar.com to use your Pie Club Membership for a Christmas Week Pie.

            What if I Want to Ship a Pie to Someone for Christmas?
              We are proud to ship our pies anywhere in the continental United States through UPS 2nd Day Air.
              Due to the high volume of packages being shipped at this time, we will be shipping out Christmas Pies the week prior to Christmas: Monday,  December 16th; Tuesday, December 17th; Wednesday, December 18th.

              Once the pie arrives, there will be a care card included with instructions on re-freezing the pie until Christmas!
              Orders for Shipping Pies for Christmas will close on Friday, December 13th at 9pm. 
              During the checkout shipment section, your rates will be calculated based on destination zip code and total weight.